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Business Mobile
Recycling FAQ’s

Please see below for some of our most common questions however, if your question isn’t listed below or you want some more info on our Mobile purchase and recycling services. Please call us today.
Q: What is the minimum number of phones you accept?

A: We specialize in bulk purchases, but the minimum number of devices we can accept is 5.

Q: Will I be charged for sending you the devices?

A: No, there is no cost to you. We provide free collection services at a time convenient for you.

Q: Do you accept broken devices?

A: No, we only accept devices that are in full working order.

Q: Why should I recycle my devices?

A: Recycling your old phones is not only environmentally friendly but can also provide a return on your initial investment. You can use the proceeds to support other areas of your business.

Q: What happens to my device data?

A: We offer an accredited and GDPR-compliant service that ensures 100% data erasure from all devices. This guarantees that no customer or business data remains on any device, providing peace of mind for your business.

Q: How much will you pay me for my devices?

A: The price we offer for your devices depends on factors such as device types, make, and condition. You can use our quote tool to receive an indicative price within minutes.

Q: Are there any restrictions on the types of mobile phones you accept?

A: We accept a wide range of mobile phone brands and models. However, please note that we may have limitations on certain older or less popular devices. You can contact our customer support for specific inquiries.

Q: What happens if my devices are locked to a specific carrier?

A: We accept devices locked to specific carriers. However, please note that the price offered may vary depending on the carrier and any associated restrictions.

Q: Can I recycle other electronic devices besides mobile phones?

A: While our primary focus is mobile phones, we may also accept other electronic devices such as tablets and smartwatches. Contact our customer support to inquire about recycling options for specific devices.

Q: How do I package and send my devices for recycling?

A: Once you’ve confirmed the sale, we will provide you with detailed instructions on how to securely package and send your devices to us. We recommend using appropriate packaging materials and a reliable courier service to ensure the safe transportation of your devices.

Q: What happens if my devices are not in the condition I described?

A: Accurate device condition descriptions are crucial for an accurate quote. If the devices you send do not match the condition you provided during the quote process, we may need to revise the price offered. Our team will communicate with you to discuss any adjustments before proceeding with the transaction.

Q: Can I recycle devices that are still under contract or finance agreement?

A: Yes, you can recycle devices that are still under contract or finance agreement. However, please note that you are responsible for any outstanding payments or contract obligations associated with those devices.

Cirtexo
OUR LOCATIONSWhere to find us?
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Bartle House, Oxford Court, Manchester M2-3WQ